Xiaomi responded that the mobile phones of users in Cuba and other places were locked: they were all

Original title: Xiaomi responded that the mobile phones of users in Cuba and other places were locked: they were all unlocked
This article is transferred from [Global Times New Media];
According to RIA Novosti reported on the 12th, from September, Cuban Xiaomi mobile phone users found that their mobile phones were suddenly locked and could not be used. This situation also occurs in Iran, Syria, North Korea and other countries and regions. In this regard, Xiaomi responded to the global times on the 13th that after locking the machine for a short time, all Xiaomi mobile phones in the above-mentioned countries and regions have been unlocked.
According to the report, in September, Xiaomi users in Cuba found that their mobile phones were locked and could not be activated. The mobile phone screen showed that "Xiaomi policy does not allow users to activate their mobile phones in areas not selling and providing products", and prompted users to contact the retailer directly if they need more information. It is reported that Xiaomi mobile phones purchased by users overseas also did not escape being locked. Xiaomi has no office or representative office in Cuba, and Xiaomi mobile phones are not sold in stores. Locked mobile phones are brought back by users from other countries and regions.
Although Xiaomi did not officially enter Cuba, a data from StatCounter, a research institution, shows that Xiaomi mobile phones have a market share of nearly 15% in the local market. After the mobile phone was locked, local Xiaomi users in Cuba released solutions in the spontaneously established community to save themselves. One user said it would cost $50-60 to unlock the phone by himself. According to relevant media reports, the locking of Xiaomi also triggered comments and speculation that "the United States is involved in it and put pressure on Xiaomi".
However, in a clarification statement presented to the global times, Xiaomi said that the machine locking behavior did not take the initiative to target a country and region, but for the market that Xiaomi did not officially enter. In addition, this is a cross regional governance aimed at preventing parallel cargo smuggling, which is mainly aimed at the possible machine brushing behavior of parallel cargo smuggling, resulting in damage to user information security and consumer interests, and conducting short-term machine locking and troubleshooting. The statement said that the investigation has achieved remarkable results to ensure the protection of user interests and information security. At present, lock users have been unlocked.
Global Times reporter Ni Hao